Refund policy
Every WrapLander kit is cut just for you. Here's how returns, problems, and order changes work.
Made to order
Every WrapLander kit is made to order. We cut and pack it just for you after you check out. Because of that, we can't accept returns or exchanges.
Please double-check your color and kit before you check out. Not sure which color will look best on your vehicle? Try a $1 color sample first.
If something's wrong with your order
We stand behind every kit we make. If your order shows up damaged, has a defect, or isn't what you ordered, we'll make it right.
Lost or missing packages
If your tracking says delivered but your kit never showed up, or it seems stuck on the way, reach out. We'll help track it down and get you taken care of.
Stuck during install? The Recovery Guarantee
Every kit comes with step-by-step video tutorials. But if you still get stuck during install, we've got you. We'll send extra material to get you unstuck. You just cover shipping.
Learn about The Recovery Guarantee
How to report a problem
Please check your kit as soon as it arrives. If something's not right:
- Fill out our contact form.
- Tell us your order number and what's going on.
- We'll email you back with next steps. Photos help, so we may ask for a few.
Order changes and cancellations
Need to change or cancel your order? Contact us as soon as you can. Production starts quickly after checkout. If your order hasn't gone into production yet, we can change or cancel it. Once it's been cut, we can't cancel it.
Questions?
Have a question before you order? We're happy to help. Contact us anytime.